Duval County Jail Commissary List gives families a trusted way to send approved items to inmates through secure online systems. The main platform, Access Securepak, operates at www.accesssecurepak.com and serves all facilities in Duval County, including the John E. Goode Pre-Trial Detention Facility and the Jacksonville Community Transition Center. Orders are processed quickly, tracked in real time, and delivered directly to inmates. All items follow strict rules set by the Florida Department of Corrections. This system helps inmates stay connected with loved ones while meeting basic needs during their stay.
How to Use the Duval County Jail Commissary System
Start by visiting the official Access Securepak website. Choose “Duval County – FL” from the list of locations. Enter the inmate’s full name, including middle initial, or their identification number. This ensures the package reaches the right person. The site uses HTTPS encryption to protect your data. Every action is logged for safety and auditing. A six-digit confirmation code arrives by email after ordering. Use this code on the AccessCatalog dashboard to track your shipment. Most orders ship within one business day. Carriers update tracking details within two hours of dispatch.
Step-by-Step Ordering Process
- Go to www.accesssecurepak.com.
- Select “Duval County – FL.”
- Enter the inmate’s full name or ID number.
- Choose items from the approved list.
- Pay using a credit card, debit card, or ACH transfer.
- Save the confirmation email with your reference number.
- Track your order online or call the help desk at 904‑555‑0123.
Approved Items on the Duval County Commissary List
The commissary list includes snacks, hygiene products, stationery, and reading materials. All items must pass inspection before shipping. Protein bars, chips, and instant noodles are common food choices. Toothbrushes, soap, deodorant, and shampoo appear in hygiene kits. Notebooks, pens, and paperback books are allowed if they meet size and content rules. No electronics, glass, or sharp objects are permitted. Each facility may have slight differences in available products. Always check the current catalog before placing an order.
Sample Commissary Categories
- Food: Chips, crackers, nuts, protein bars
- Hygiene: Toothpaste, soap, shampoo, razors
- Stationery: Pencils, paper, envelopes, stamps
- Reading: Paperback books (non-religious, non-violent)
Funding an Inmate’s Commissary Account
Families can add money to an inmate’s trust fund in several ways. Use major credit cards, ACH bank transfers, or prepaid vouchers online. Visit the lobby kiosk at the John E. Goode Pre-Trial Detention Facility to deposit cash or card payments. The CorrectPay system handles these transactions securely. Receipts include a transaction reference number for proof. Funds usually appear in the account within minutes. This balance lets inmates buy snacks, hygiene items, or rent tablets from inside the facility.
Accepted Payment Methods
| Method | Location | Processing Time |
|---|---|---|
| Credit/Debit Card | Online or kiosk | Instant |
| ACH Bank Transfer | Online only | 1–2 business days |
| Prepaid Voucher | Online or mail | Instant after code entry |
| Cash | Lobby kiosk only | Instant |
Tracking Your Commissary Order
After placing an order, you’ll receive a confirmation email with a unique six-digit reference number. Enter this number on the AccessCatalog dashboard to see real-time updates. Carriers like UPS or USPS update tracking within two hours of shipping. You can also log into your account and view “Order History” for past shipments. If an item doesn’t arrive, contact the commissary manager directly. The jail administration does not handle delivery disputes. Keep all receipts and reference numbers for at least 30 days.
John E. Goode Pre-Trial Detention Facility Commissary Rules
The John E. Goode facility houses up to 2,189 inmates and serves as the main intake center in Duval County. All commissary purchases must go through the official vendor portal. Inmates cannot receive outside food or personal care items unless shipped via Access Securepak. Each order is screened for compliance with state regulations. Delivery takes 3–5 business days after processing. Funds must be deposited before ordering. The system shows the current balance and available product categories once you log in.
Key Facility Details
- Address: 6145 Busch Drive, Jacksonville, FL
- Phone: (904) 630-5759
- Max Capacity: 2,189 inmates
- Services: Mail, phone, video visits, tablet rentals
Jacksonville Community Transition Center Commissary
The Jacksonville Community Transition Center also uses the same commissary system. Register on the vendor site, select Florida, then choose this facility from the dropdown. Find the inmate using their full name and booking number. Deposit funds via card, ACH, or voucher. Approved items include hygiene kits, snack packs, and reading material. Orders are processed within 24 hours. Delivery takes 3–5 business days. Real-time balance updates help families manage spending.
ConnectNetwork Services for Duval County Inmates
ConnectNetwork offers messaging, photo sharing, and prepaid debit cards for inmates. Families can send electronic messages with photos or videos up to 10 MB each. Files are reviewed before delivery. Payments go into a trust fund used for commissary, tablet rentals, or educational content. The “Debit Link” feature links the inmate’s account to a prepaid card. This keeps personal banking details private. The system also supports community corrections programs for court fee payments.
Inmate Search and Booking Information
To find an inmate, use the Jacksonville Sheriff’s Office online search tool. Enter the full name, booking number, or case ID. The system shows charge details, bond amounts, and court dates. All records include booking photos and housing unit info. The database updates daily from the 2022–2023 booking cycle. A CAPTCHA prevents automated scraping. Results are public but protected by copyright. For help, call (904) 630-5759.
CorrectPay for Deposits and Payments
CorrectPay handles commissary deposits, video visits, and messaging fees. Use the website, lobby kiosk, or toll-free number 855‑836‑3364. Accepts Visa, MasterCard, Discover, and ACH. Immediate receipts include a transaction reference. If an inmate reports a missing item, contact the commissary manager—not the jail staff. Disputes are handled by the vendor, not the facility.
Frequently Asked Questions About Duval County Jail Commissary
How do I know if my order was received? You’ll get an email with a confirmation number within two business days. Can I cancel an order? Yes, if it hasn’t shipped. Contact customer service with your reference number. What if my inmate doesn’t get the package? Call the commissary manager listed on your receipt. Are there limits on how much I can send? Yes, each facility sets monthly spending caps. Check the catalog for current limits.
Contact Information and Visiting Hours
John E. Goode Pre-Trial Detention Facility
6145 Busch Drive
Jacksonville, FL 32211
Phone: (904) 630-5759
Visiting hours: Monday–Friday, 8:00 AM–11:00 AM and 1:00 PM–4:00 PM
Related Services and Official Links
- Access Securepak Official Site
- CorrectPay Deposits
- ConnectNetwork Messaging
- JSO Inmate Search
- Jail Exchange Facility Info
FAQ Section
How long does it take for commissary items to arrive after ordering?
Most orders are processed within one business day. Shipping carriers update tracking within two hours of dispatch. Delivery to the inmate typically takes 3–5 business days, depending on the facility’s internal processing schedule. You’ll receive a confirmation email with a six-digit reference number to track your shipment in real time. If your order hasn’t moved in over five days, contact the commissary manager using the details on your receipt. Do not call the jail directly for delivery issues—they do not handle vendor disputes.
Can I send homemade food or personal care items directly to an inmate?
No. All food, hygiene products, and personal items must be ordered through the official commissary vendor, Access Securepak. Homemade food, store-bought snacks, or personal toiletries sent directly to the facility will be rejected or discarded. Only pre-approved, factory-sealed items from the commissary list are allowed. This rule ensures safety, prevents contraband, and complies with Florida Department of Corrections regulations. Violating this policy may result in loss of visitation privileges or disciplinary action against the inmate.
What happens if I deposit money but the inmate doesn’t see it in their account?
If funds don’t appear within 30 minutes of an online deposit or immediately after a kiosk transaction, check your receipt for the transaction reference number. Contact CorrectPay customer service at 855‑836‑3364 with this number. Online ACH transfers may take 1–2 business days to clear. Always keep your receipt until the balance shows in the inmate’s account. If the issue persists after 48 hours, request a trace from your bank and submit it to CorrectPay for investigation.
Are there spending limits on commissary purchases per month?
Yes. Each facility in Duval County sets monthly spending caps based on inmate classification and behavior. Typical limits range from $100 to $200 per month. The exact amount appears in the commissary catalog and on the vendor portal after logging in. Inmates can spend their trust fund balance on snacks, hygiene items, stationery, or tablet rentals. Funds do not expire but cannot be withdrawn as cash. Exceeding the limit blocks further purchases until the next calendar month.
Can I send books or magazines to an inmate outside of the commissary system?
Only paperback books sent directly from a publisher or bookstore are allowed. No hardcovers, spiral-bound, or used books are permitted. Magazines must come sealed in original packaging and cannot contain nudity, violence, or criminal content. All mail is inspected. Books not from approved sources will be returned or destroyed. For convenience and guaranteed delivery, use the commissary’s reading material section, which offers pre-screened paperbacks compliant with facility rules.